Rest assured that we will be here for you throughout this very difficult period.
Unfortunately, we have now moved to operating an ESSENTIAL and URGENT service ONLY, and are CLOSED temporarily for routine appointments, including eye examinations and contact lens aftercare. We will be in contact to recall you when it is deemed safe to do so.
Although the practices will be closed we will still be monitoring our emails and manning our telephones so please contact us if:
- Your vision has suddenly changed or become blurry
- You have a painful or red eye
- You have been advised to contact us by NHS111 or another healthcare professional for urgent eyecare
- You have broken or lost your glasses and need a repair or replacement pair to function
- You have a problem with your contact lenses
We can then assess how best to meet your needs.
If you have spectacles or contact lenses on order or wish to order more contact lenses or replacement spectacles we will arrange for these to be delivered or sent to you by post.
If you are worried about your eyes please phone us to discuss this. We may be able to answer your queries over the phone or by video.
However we are now operating with reduced staff so you may need to leave a message but we will get back to you as soon as possible.
If you have an eye emergency please contact us first rather than your GP or eye casualty.
We urge all our patients to adhere to the latest guidelines and follow the advice given to STAY AT HOME only going outside for food, health reasons or work. Please DO NOT COME TO THE PRACTICE. Only contact us by email or call our Clifton or Portishead branches.
The latest advice for contact lens wearers is that there is no evidence to date that contact lens wear should be avoided by healthy individuals, or that contact lens wearers are more at risk of contracting coronavirus than those wearing spectacles.
To help maintain healthy contact lens wear, all contact lenses wearers should follow correct lens wear and care instructions, including thoroughly washing and drying your hands before handling, applying and removing your contact lenses.
For more information about contact lens wear please visit www.bcla.org.uk.
We hope that you stay well and we look forward to seeing you all again soon.